For Students

Your card. Your account. Your school life.

One card lets you call home, pay at the canteen, check your balance, and save towards goals. Here's how to make the most of it.

Two students with their school books
Welcome

Getting started

Your smart card is your key to a connected school. Here's what it does — and why it matters.

  1. 01
    Tap to log in

    Place your card on the booth's reader, then enter your PIN. Three wrong attempts will lock your account.

  2. 02
    Pick what you need

    Choose from calls, balance check, transactions, savings, or report a lost card.

  3. 03
    Keep your number for life

    Your dedicated MTN number stays with you for your entire school journey — share it with your parents.

The system

Your four wallets

Different kinds of money stay separate so you can see exactly what you've got — and where it should be spent.

My card
+256 326 811 999
Today
UGX 73,500
  • Pocket money
    Your main wallet — canteen, bookshop, snacks.
    UGX 45,000
  • Airtime
    For calls home — charged by the minute.
    UGX 8,500
  • Savings
    Set a goal — money is locked from canteen spending.
    UGX 20,000
  • School fees
    Managed by your parents — you don't spend from this.
    UGX 0
Updated just nowTap a wallet to see history
How to

Using the HelloBooth

Same three steps every time. Tap, PIN, choose.

  1. 01
    Tap your card

    Place it on the reader at the booth.

  2. 02
    Enter your PIN

    Be careful — three wrong tries locks your account.

  3. 03
    Pick an action

    Call, check balance, view history, or savings.

Communication

Making calls home

Pick "Make a call" from the menu, choose an approved contact, speak briefly, and end the call properly.

During windows

Full call access, up to your daily limit. Calls are charged to your airtime wallet.

Outside windows

No calls — but balance checks, canteen payments and savings still work.

Out of airtime? Ask your parents to top up: they dial *272*80# → 2 → select your name.
Cashless

Canteen payments

Tap your card at the terminal, check the amount on screen, enter your PIN, and you're paid up. Money comes from your pocket money wallet.

"Insufficient funds"Pocket money is empty — ask parents to top up.
Savings won't pay canteenMove money from savings to pocket money first.
Coming soonFace payment — tap your card and verify with face recognition instead of a PIN.
Savings

Saving for goals

The savings wallet keeps money safe from impulse spending. Set a goal, name it, and move money over from pocket money.

  1. 01
    Name a goal

    e.g. "School trip — UGX 50,000." Set a target you can actually hit.

  2. 02
    Move money in

    Transfer from pocket money. Once it's in savings, canteen can't spend it.

  3. 03
    Watch it grow

    Add a little each week — small, regular transfers beat one big push.

Save a little each week.Small, regular transfers beat one big one — build the habit and the goal hits faster than you'd expect.
Safety

PIN & security

Never share your PINNot with friends. Not with anyone.
3 wrong attemptsLocks your account — see liaison officer.
Staff never ask for itSparkLab and school staff will never request it.
Forgot your PIN?Don't keep guessing. Go to your liaison officer; reset is processed within 4 hours during business hours.
If something goes wrong

Lost or damaged card

Act immediately. At the booth: select option 5 → enter card serial number. Or report to the liaison officer.

While waiting for a replacement

  • Serial-number login still worksUse the card serial number with your PIN at the booth until the replacement arrives.
  • Daily withdrawal limits still applySpending and withdrawal caps stay the same during the replacement window.
  • UGX 8,000 replacement feeDeducted from your Pocket Money wallet when the new card is issued.
  • Parents are notified by SMSYour parents receive a confirmation when the card is replaced — they don't need to do anything.
Quick reference

If something doesn't work

Forgot PINSee your liaison officer.
Lost cardBooth option 5, or liaison officer.
No airtimeParents top up via *272*80#.
Canteen declinedPocket money empty — top up needed.
Damaged cardLiaison officer assesses fault vs. damage.
Account locked4-hour PIN reset by liaison officer.
Support

Stuck? Talk to a person.

For school-level questions, find your designated liaison officer. For everything else, reach out directly — we reply quickly.

Hotline+256 326 810 001WhatsApp+256 792 436 039Emailinfo@sparklabstech.net